Cancelling or rearranging a lesson
Please give at least 48 hours’ notice to cancel or rearrange a lesson.
Late cancellations
With less than 48 hours’ notice, a reasonable charge may apply, up to the booked lesson price, where justified by our actual loss.
If we cancel
If your instructor cancels, or their car breaks down or becomes unavailable, you’ll be offered a replacement appointment or an appropriate refund.
Packages
6, 10 and 20-hour packages are normally valid for six months from purchase. If you stop training, unused lessons may be refunded after fair deductions for lessons already given and any lawful cancellation costs. You’ll get a written breakdown.
Booking online
Where a legal right to cancel an online booking applies, you’ll be given the cancellation information you need. Nothing here affects your statutory rights.
Full details are in our Terms & Conditions.